I lived in New York City post 9-11. Like many New Yorkers I tried to be responsible about a future crisis and started assembling an emergency kit.
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On our last trip to Chattanooga, I was lucky to stay with a hostess who has hospitality in her blood (she’s the daughter of B&B owners) and thought of everything to make my stay comfortable.
Read MoreOver grits and greens at the The Farmers Daughter, Alan encouraged me to document our process. In gratitude for the visit, advice, and delicious breakfast, here’s the story of how we’re narrowing our project focus.
Read MoreToday we did usability tests in the afternoon. A Product Manager, new to tests, was going to be taking part so I printed him a copy of Steve Krug's, Things a therapist would say.
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